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DigitalArtPlanners FAQ

  • How can I ensure that the products will work on my device?
    Our planners are created as PDFs with hyperlinked functionality compatible with apps like GoodNotes, Notability, Noteshelf, Xodo, and other PDF annotation apps to work seamlessly on all major devices. Please note, they are not suitable for use on Kindle Fire tablets or PCs/laptops. Before purchasing, please check if the PDF annotation app you intend to use fulfills your notetaking needs, whether through handwriting or typing. If any issues arise, and they are not related to your device or app, feel free to reach out for assistance.
  • What type of products do you offer?
    We offer a wide variety of digital planners, templates, and organizational tools designed to help you stay productive and manage your time effectively. All products are digital downloads, making them instantly accessible after purchase.
  • How do I access my digital planner after purchasing from JM DigitalArtPlanners on Etsy?
    Accessing your digital planner from JMDigitalArtPlanners on Etsy is simple and straightforward. Once you complete your purchase as a guest on Etsy, you will receive an email with a download link. Simply click the link to access your files. To access your digital files from your Etsy account, follow these steps: 1. Sign in to Etsy. 2. Go to Your account. 3. Navigate to Purchases and reviews. 4. Next to the order, select Download Files. You can also return to the item's listing to download your files. Our digital planners are designed to help you boost productivity, enhance personal growth, and improve your time management skills, making it easy to achieve a better work-life balance. For more information, please, check with Etsy Help
  • What apps are compatible with your digital planners?
    Our planners are compatible with apps like GoodNotes, Notability, Noteshelf, Xodo, and other PDF annotation apps. Before purchasing make sure to test a trial version of a planner. Please note, they are not suitable for use on Kindle Fire tablets or PCs/laptops.
  • Do you offer refunds or exchanges?
    Due to the nature of digital products, all sales are final, and we do not offer refunds or exchanges. Before completing your purchase, please be aware that by receiving a link for downloading the product, you agree to waive your 14-day right to cancel under consumer law. If you experience any problems with your order, feel free to reach out to us, and we'll do our best to assist you.
  • Can I print the digital planners for physical use?
    Our planners JM DigitalArtPlanners are primarily designed for digital use, allowing you to conveniently manage your productivity, personal growth, and time management on various digital devices. However, we understand that some users prefer a physical copy. You can print certain planners—please refer to the specific item descriptions to see if printing is an available option. Additionally, all products in our "Printables" category are specifically designed to be print-friendly and can be easily printed for physical use. This flexibility ensures that you can choose the format that best suits your planning needs.
  • Are there any trial versions available before purchase
    Yes! We offer trial versions of some of our digital planners so you can test their functionality and see if they meet your needs before making a purchase.
  • Can I use the digital planners on my phone, laptop or PC?
    At JM DigitalArtPlanners, our digital planners are designed to work best on tablets equipped with PDF annotation capabilities. This setup allows for seamless interaction and a robust planning experience. However, you can also view and interact with our planners on phones, laptops, or PCs. For the optimal user experience, especially when it comes to taking notes and writing in your digital planner, we recommend using an Apple Pencil or any compatible stylus. This combination enhances precision and makes your planning more efficient and enjoyable. Whether you're aiming to boost productivity, achieve personal growth, or manage your time better, our digital planners paired with the right tools will help you achieve a better work-life balance.
  • How do I navigate through a digital planner?
    Navigating through our digital planners at JM DigitalArtPlanners is designed to be seamless and intuitive. Each planner is hyperlinked for easy navigation, allowing you to tap on the linked text or icon within the planner to instantly jump to the corresponding page or section. This feature enhances your user experience, making it simple to explore sections dedicated to productivity, personal growth, and time management. Whether you're looking to optimize your work-life balance or delve into specialized tips, our planners' interactivity ensures you can access the information you need swiftly.
  • How do I contact customer support if I need help with my digital planner from JM DigitaArtlPlanners?
    If you need assistance with your digital planner from JM DigitaArtlPlanners, you can easily reach our customer support team through our contact page. We're always happy to assist you with any questions or concerns you may have. Our working hours are Monday to Friday, from 9 am to 6 pm. Rest assured, we will respond to your inquiries within these hours to ensure you have a seamless experience with our productivity, personal growth, and time management digital products.
  • What should I know about the cancellation policy before purchasing a digital product from JM DigitalArtPlanners?
    When purchasing digital products such as planners from JM DigitalArtPlanners, it's important to understand our cancellation policy. Before completing your purchase, please be aware that by receiving a link for downloading the product, you agree to waive your 14-day right to cancel under consumer law. This means that once you have been provided with the download link, cancellations or refunds for the digital product are not available. This policy ensures that our customers commit to the purchase with full knowledge and agreement. We encourage you to carefully review the product details and reach out to our support team if you have any questions before finalizing your purchase. This approach helps us bring you high-quality digital planners that effectively support your productivity, personal growth, and time management needs.
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